medical records requests

WHEN YOU ARE SEEN BY AN EMPLOYEE OR CONTRACTOR OF THE CLINIC, YOU HAVE THE RESPONSIBILITY TO:

• Treat the staff with consideration, respect and dignity.
• Understand that your life-style does affect your health.
• Take an active part in your health care.
• Follow the agreed upon treatment plan.  If you choose or are unable to follow the treatment plan, it is your responsibility to inform the Medical Provider.
• Observe facility rules and regulations that are for the safety and consideration of all patients and staff.
• Provide accurate and complete information about present complaints, past illnesses, hospitalizations, medications, advance directives (living wills or durable power of attorney), and other matters relating to your healthcare.
• Report whether you understand a contemplated course of action and what is expected of you.

• Be treated with consideration, respect and dignity;
• Have the confidentiality of your medical information protected, to have privacy act regulations enforced, and to have these areas of confidentiality explained to you in language you can understand;
• Have privacy during case discussion, counseling & treatment;
• Review your records in the presence of a healthcare professional;
• Know the name and qualifications of staff providing your care;
• Know your diagnosis, health problems, test results, the potential advantages and risks of treatment or procedures in language you can understand;
• Expect that all services, treatment and counseling techniques will take place with your informed consent;
• Participate in referral planning;
• Have access to the patient comment procedure;
• Refuse to participate in research.
• Have another individual present in the exam room with you, if you so desire.